Business purchases (between Buyer and Seller)
- Digimarket does not hold funds or guarantee transactions, so it does not refund the purchase price of a business.
- Refunds are governed by your contract with the other party or by the terms of the third-party escrow provider you chose (e.g. Escrow.com).
- You can report a seller or listing that breaks the rules — we may remove the listing and suspend the account.
Paid extras (digital services): when a refund is due
- Only if the service was not delivered (for example Premium placement was never shown or the report was never generated).
- A duplicate charge for the same service is refunded.
- No refund once the service has been delivered: the right of withdrawal is waived after you explicitly consent at checkout to immediate delivery.
Procedure
Email kontakt@digimarket.info with your order details. We review requests within 14 days.
Digimarket digital services (Premium, Launch Pack, ownership badge, valuation report, membership)
At checkout you must tick: "I agree to immediate delivery of the digital service and acknowledge I lose my right of withdrawal once it starts." Under Art. 16(m) of EU Directive 2011/83/EU, the 14-day right of withdrawal ends once delivery starts. You are still refunded if the service was not delivered, for a duplicate charge, or if the service is faulty. Membership can be cancelled at any time and runs until the end of the paid period.